The Label in the ASG Display Shows "ASG Client Offline"

Situation:

In the ASG tree of the Access Sub-Groups tab, one or more of the names of the ASGs is displayed as "- ASG (Client Offline) -"

Resolution:

The client system for the ASG was not discovered when the Configurator was started. See the following troubleshooting topics:

• All Servers Are Not Displayed

• New Keys Were Generated While Servers Were Offline